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| Subject: | Re: UKNM: BOUNCE uk-netmarketing chinwag [dot] com: Approval required: |
| From: | Ian Betteridge |
| Date: | Tue, 27 Oct 1998 18:02:20 GMT |
On Mon, Oct 26, 1998, Ray Taylor <taylor
bizbiz [dot] com> wrote:>Far from abolishing customer service, ATMs have helped create an environment
>where customer service must reach new heights for businesses to continue to
>be competitive.
I've got to disagree with you there. There's no causal relationship
demonstrated here. You could just turn your statement round the other way
and say that ATMs were the first symptom of an improvement in customer
service from the banks.
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Ian Betteridge News Editor, MacUser UK
W: 0171 917 3872 M: 07957 235463
H: 01273 695488
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Replies
Re: UKNM: BOUNCE uk-netmarketing@chinwag, Ray Taylor
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