UKNM: Reply:-ntlworld

[Rachel Kittridge]

Paul,

I feel I should inform you that in my (and a number of my friends and

family) opinion the ntlworld service has been a pile of steaming pants from

start to finish. After waiting months for my disc it finally arrived and was

the single most annoying son of a b**** to install. I am still trying to

claim back my �25 of help desk calls in order to sort out the mess the disc

had caused. Two months later my parents called to say they had received

their disc and could I go and install it. I have to say that the newer

version of disc was a good deal easier to install but their connection is

cut off so frequently that they don't have time to reply to e-mails and

don't seem to be able to sort this out. So don't wish those days away before

you get full ntl service, enjoy the days beforehand!


Rachel Kittridge

rkittridgeontoptech [dot] com

www.ontoptech.com

intellibar aps to knock your socks off!


--------------------------------------------------------

Date: Fri, 20 Oct 2000 15:34:36 +0100 From: Paul Gill

<

Paul [dot] Gillemapdigital [dot] com

>> Subject: UKNM: ntlworld

the most maddening thing is that as an existing c&w customer, i can't get

ntlworld until *next* year! new customers have to wait up to three months

before receiving the cd as well. they are bringing out b/band cable modem

service soon (perhaps b4 end of year) and i sigh when i think how long it

will take to roll that out to where i live. there's a review of all these

free isps on http://www.uk.internet.com/

<http://216.33.236.250:80/cgi-bin/linkrd?_lang=EN&lah=b74cb821bf84d9f48ea707

035e19253d&lat=972317803&hm___action=http%3a%2f%2fwww%2euk%2einternet%2ecom%

2f> (in which poor old rha - which several friends use - gets a resounding

nil points). paul.



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