RE: UKNM: why buying transatlantic online seems a waste of time..

[Leslie Bunder]

Paul


and as we are both former Teletext staffers, the Text service still provides

some of the best deals which can be booked over the phone!  (alas, the

search engine booking service doesn't seem to do deals on scheduled direct

flights...)


Leslie

------------------------------------------------------------

Leslie Bunder, Content Partner Manager

Entranet

Email:

Leslie [dot] Bunderentranet [dot] co [dot] uk

Tel:	07799 710831

Web:    www.entranet.co.uk


------------------------------------------------------------------------


-----Original Message-----

From: Paul ODonoghue [

Paul [dot] ODonoghuecitruspublishing [dot] com (mailto:Paul [dot] ODonoghuecitruspublishing [dot] com)

]

Sent: 12 September 2000 13:39

To:

uknmchinwag [dot] com

Subject: RE: UKNM: why buying transatlantic online seems a waste of

time..



IMHO - the main problem facing the travel market is that they all operate

their online services with the same technology that they use in the high st.

They still(and I would like to be corrected if I am wrong)have to go through

or interrogate one of the Global Distribution Systems to access fares etc.

As far as I can see the only benefit to booking a flight or holiday online

(from a consumer point of view) is the ability to do it on your backside at

work or at home and not have to walk to a high st outlet. I have tried in

the past to book flights online and have given up. A simple exercise is to

go to one of the main holiday sites and try book a "city break" to say

Barcelona on a given weekend, it takes time and can be very frustrating. It

is still easier to buy/book a flight/holiday over the phone or in a high

street shop. On a positive note, the online sites are great for destination

info, if the site provides it.


The best deals are still found on the high st, or by simply calling the call

centre numbers on the sites and letting one of their representatives look

for you.


Paul O'Donoghue

Communications Planning Manager - New Media

Citrus

020 7577 9352

http://www.citruspublishing.com


[Sam says: msg chopped]



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