UKNM: RE: The Trainline

[John Braithwaite]

JB writes:

Just a very short addendum after reading someone's experiences of The

Trainline:


I went on holiday a couple of weeks back and wanted to book a train from

Olympia to Gatwick (a good tip for anyone living in West London (40 minutes

and about �10 cheaper than Gatwick Express!). I went to The Trainline and

tried to book it - they wanted to charge �17.00 for an open return -

therefore �34.00 for two. With their SUPERSPECIALLOVELY discount I could

have ordered the tickets for �32.00.... however I was worried at the short

notice so I decided to buy the tickets on the day ->


When I went to order the tickets I was asked for �15.60 for each ticket...

making �31.20 for two. I checked - open return, travelling on the same day,

same ticket.


Which leads me to suggest that people should check the prices quoted on The

Trainline as they aren't always the exact fare... which makes me also wonder

how many other consumers are being 'skimmed' like this.... hmm... anyone

from The Trainline like to explain?



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