[Previous] [Next] - [Index] [Thread Index] - [Previous in Thread] [Next in Thread]

Subject: UKNM: QXL customer service
From: Richard Uttley
Date: Fri, 22 Sep 2000 11:30:02 +0100

Has anyone else tried to unsubscribe from QXL? I've lost count of the number
of unsubscribes I've sent in. Yet I'm still getting three or four emails a
day from them. Perhaps they think that if they throw enough at me something
will stick. But where I'm concerned it's being counter productive and I'm
starting to feel a little aggrieved. Especially when the emails have little
to do with any previous buying or interest patterns I may have displayed.
Amazon seem to have it right: An email now and again with relevant info.
finds me much more receptive.

When signing up for interest mail I like to believe that it is going to be
relevant for the majority of the time and I'll ultimately gain. But some
seem to be opening up the gate for a blanket bomb of info whether it's
relevant or not.

Without doubt I'm all for growing a customer and staying in touch. But maybe
this form of email marketing needs the refinements often discussed in this
list putting into practice before it goes too far and gets accorded the same
attributes as spam. I'd be interested to know if anyone else is thinking the
same. :)

Richard M Uttley
Marketing Director
e-mail: richardatnetstep [dot] co [dot] uk
www: http://www.netstep.co.uk

The biggest, best Chinwag Networking party...ever...
**27th September 2000** put it in your diaries now
RSVP to http://www.chinwag.com/uk-netmarketing/party.shtml
To sponsor the event email spareanychangeatchinwag [dot] com

generously supported by...
*** DoubleClick *** http://www.doubleclick.net
The leading provider of comprehensive global Internet
advertising solutions for marketers and Web publishers.
To unsubscribe or change your list settings go to
http://www.chinwag.com/uk-netmarketing or helpatchinwag [dot] com

[Previous] [Next] - [Index] [Thread Index] - [Next in Thread] [Previous in Thread]