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Subject: Re: UKNM: Search Engines
From: Ray Taylor
Date: Fri, 22 Sep 2000 17:49:20 +0100

D.Dias <ddiasatbreakbeat [dot] co [dot] uk> said:

> eg. let's say you sell posters for around 4 quid, and the average
> order comprises two posters, giving you a total of 8 pounds per average
> order.
>
> You then buy 100,000 banner impressions at a CPM rate of say 25 pounds.
> Which costs you 2500 pounds. You get a click thru rate of [optimistically]
> 1%. Of these 1% [1000 people], 2.5% actually make a purchase [25 orders].
>
> It doesn't take a genius to work out that banner advertising in this
> instance isn't a particularly cost-effective way of generating sales.
> eg. spend 2500 to get 200 quid's worth of orders.
>

Alternatively, pay �10 per thousand, get 250,000 banners, improve your
creative such that the response rate doubles - 2% click through. That makes
5,000 clicks. At the same conversion rate, you get 125 orders at �20 each.

During our current (40p per click) promotion, we would actually guarantee
6,250 clicks for the same cost. So you can guess that we (a) can get better
than �10 per thousand rates and or (b) can get better than 2% click-through
(or we will lose money on the deal).

Looking at conversion, an �8 order, a �20 cost-per-order is obviously too
high. Unless there is a good chance of repeat orders.

The �20 cost should therefore be seen as a cost-per-acquisition.

Amazon probably pay a lot more, but then they don't have the benefit of
using eyeconomy to buy their advertising. But even so, they could bear
cost-per-acquisition equivalent to their initial order value, if not higher,
on the basis of repeat orders.

That's because they have a good services that produces repeat orders. Banner
advertising can't solve the problem of having a crap e-commerce site with
poor service and nothing worth buying on it.

Get the service right before wasting money advertising it.

Ray Taylor


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Replies
  Re: UKNM: Search Engines, D.Dias

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