RE: UKNM: QXL customer service

[Leslie Bunder]

but when you get a good deal from QXL they are certainly wonderful and hard

to beat!


Thanks to QXL my wife and I have flown business class to Prague, Milan and

Nice for �100 each per ticket, compared to the normal rate of over �500 a

ticket! (of course we wouldn't fly business but even the business class fare

we paid was cheaper than economy!)


Also, bought a Ondigital box for my cousin for �50 which was half the going

rate...


So I've certainly had a great time with QXL and looking forward to some more

British Midland auctions...


Leslie


------------------------------------------------------------

Leslie Bunder, Content Partner Manager

Entranet

Email:

Leslie [dot] Bunderentranet [dot] co [dot] uk

Tel:	07799 710831

Web:    www.entranet.co.uk


------------------------------------------------------------------------


-----Original Message-----

From: Casper Moller [

casper [dot] mollerquokka [dot] com (mailto:casper [dot] mollerquokka [dot] com)

]

Sent: 22 September 2000 12:52

To:

uknmchinwag [dot] com

Subject: RE: UKNM: QXL customer service



Don't even get me started on QXL. Worst customer service I've ever

experience, online or offline, in a civilised country. They suck! I'm not

even going to go into details about how I've been treated, and how many

products I still haven't received, or how they conveniently "forgot" to

validate my guarantee on an electronics product, or about how they have at

least 6 times promised to phone me back and never did, and how they don't

respond to e-mails... All I can say to everybody who's willing to listen is:

steer clear of these guys because they're bad news. Now I understand why

online commerce has such a bad reputation and that most users still prefer

to conduct their dealings offline.


Casper


[Sam says: msg chopped]



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