Are you Taking it Personally? The Reality of Personalisation and Relevance for Retailers

Event Info

Wed 13 Feb, 2013 from 1:30pm - 6:00pm
Cavendish Club
5 Cavendish Square
London, W1G 0PG, UK (Map)
Cost: FREE


As we enter 2013 what is the reality of personalisation for retailers?  Is it enhancing the customer experience, providing appropriate content and products and driving ROI as anticipated? What results are brands seeing? How do you enhance and develop your own strategy and what are the challenges  you and your peers experience?   With the advent of Omnichannel marketing, site user experience, emails and the social customer there are many ways to make the customer experience work for your business.


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