Financial Services Winning Insights & Experiences Conference
Event Info
Description
The Financial Services Winning Insights & Experiences Conference
Understanding The Customer Experience Across Multiple Touchpoints To Leverage Actionable Customer Insight & Monetise Customer Data In Financial Services For Targeted, Outstanding Experiences
A One-Day, Brand-Led Conference & Networking Event, 5th June 2014, Thistle Marble Arch, Central London.
Royal Bank of Scotland ● UBS London ● Santander UK plc ● Direct Line Group ● HSBC ● Standard Life plc ● Coutts UK ● AXA Wealth ● Talk Talk ● MoneySuperMarket ● Yorkshire Building Society ● Hiscox ● MBNA ● Citi ● Honda ● RSA Group ● Aberdeen Asset Management ● Whitbread Hotels & Restaurants ● Coutts & Co
22 Finance Brand Speakers. One Day. Exceptional Quality. Unbeatable Value:
- Transform Customer Experiences With Actionable Customer Insight: Energise your customer insight strategies to deliver excellent customer experiences in financial services – compliantly
- Measure The Experience: Build a complete picture of the finance customer journey from start to finish
- ROI Per Customer, Per Channel: The insight tools and techniques proving return on investment
- Mobile & The ‘On The Move Customer’: Integrated mobile capabilities which meet customer needs
- Risks & Opportunities In The Digital Age: How changing distribution trends are impacting customers and creating new opportunities in financial services
- Targeting & Segmentation Which Monetises Your Data: The latest techniques which provide tailored, personal customer experiences
- What Do Customers Want & What Can We Do To Innovate? Debate the latest distribution trends and the impact of future innovations for the finance world
- Unlocking Actionable Insight With Big Data Analytics: Building a complete, consolidated view of your customer’s multi-channel experience which adheres to regulation
- Customer-Centric Corporate Cultures: Insight which gets the attention of decision makers and achieves greater organisational impact
For more
information please email info
financialservicesconference [dot] com or call +44 (0)20 3479
2299.
