UX Brighton - Feb 2015: People Skills
Description
We've developed an amazing set of skills for empathising with our end-users, but rarely if ever do we turn these techniques in the other direction: on our clients. Just the opposite in fact: we're much more likely to talk of our clients as idiots who don't 'get it' than as understandably stressed human beings pushed outside of their comfort zone.
This lack of empathy seems strange given our trade, and the fact that they have by far the most influence over whether our not our projects will be successful.
If we can learn to handle our stakeholders more empathetically then we can make better products for our users, and help our projects to run smoothly and successfully.
Talks:
Alison Coward: Top tips for running effective workshops
Matt Matheson - Improvisation - the secret ingredient to successful collaboration
Kevin O'Neill - The 7 habits of highly frustrating stakeholders
The night is curated by Rob Pearson
Tickets: £6.95, https://www.eventbrite.co.uk/e/people-skills-for-uxers
