Re: FLASH: fyi: Effects of Printing Directly from Flash

[David Mendels]

Mark,


I know the team is looking at this.  Perhaps you can send your printer, 

computer, OS, RAM, configuration along with a description of the problem to

wish-flashmacromedia [dot] com

.


This is not an address for interactive support (like this forum) so you 

won't get a reply neccesarily from that venue, but it will help the product 

team track the issue and hopefully resolve it.  As JD points out, the wide 

variety of configurations makes trouble shooting a challenge, but the more 

info we get the better.  For your info, we have distributed over 30 million 

of the new printing player, and had hundreds of thousands of visitors to 

the site so far, and I so far have seen maybe 5-10 problem reports.  That 

is not to diminish the problems you have had, but the good news is most 

folks seem to be having a good experience.


-David


At 03:32 PM 1/11/00 -0800, Marc Hoffman, Poison Dart Frog Media wrote:

>Hi John,

>

>I hope you can comment a bit on some of the Flash printing problems 

>reported recently on this list.


=======================================================

David Mendels

Senior Vice President and General Manager

Web Publishing, Macromedia

=======================================================




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