Re: Flash disappearing again

[David Baldeschwieler]

Christian,


I am fairly certain that the problem your boss is having is that he/she

is using the Flash 2 ActiveX to view your Flash 3 .swf movie. Regardless

of the browser (that is, plug-in/ActiveX) in use, the Flash 2 plug-in

can NOT display any graphics in an exported .swf file of the F3 variety.

The F2 plug-in CAN, however, process the sounds that are in a F3 movie,

because that part of the code did not change between versions.

Similarly, the F2 plug-in CAN process SOME frame actions in a F3 file

(the actions that were already in F2 will work, but none of the new F3

actions will work).


I am almost certain that this is the problem, because others on this

list can see the movie with no problem, correct? They presumably have

the F3 plug-in already.


It would be my GUESS that in your html code, you have not indicated

cab#version 3,0,0,0 as the proper version of the ActiveX control at the

end of your <codebase> tag. This is the easiest way to solve this

problem for IE users, because it will automatically prompt them to get

the newest ActiveX when IE hits that tag, even if they already have the

F2 ActiveX installed. 


Since your boss is on IE, your quick fix is to change this tag, send

him/her back to the page, and tell him/her to accept the new doanload

when IE prompts it.


Hope that helps!


-DB

-Flash QA Team




>Date: Thu, 16 Jul 1998 11:39:45 +0100

>

From: Christian Cook <christian [dot] cookisluk [dot] com>

>Subject: Flash disappearing again


>anyone know why a Flash 3 piece on the web would be invisible and yet

>still plsy it'd sounds.


>its at http://www.isluk.com/menu.htm and the person that can't see it

>is on IE4 on WinNT4


>I can see it in Netscape and someone else in the Office can see it in

>IE3, but the person who can't see it is my boss :( 


>this seems to keep happening and I haven't got a clue why, I know all

>about the problems with certain video cards but none of those known

>issues apply here. Anyone got even the slightest clue as to what is

>going down here...


>Cheers for any help.


>Christian Cook

>Web Designer, ISL

>


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