Re: FLASH: RE: FLash file tends to crash browser on a some PC's r unning Wind ows NT

[John Croteau]

Hi Clyde,


> Now when the person doesn't have the plug-in installed, and goes to the

> macromedia website to install the plug-in, everything works just fine!! This

> made me realise that there was something beyond the plug-in ro browser

> causing the problem.

> Then I found this file on my computer "InstallAXFlash.exe". When I ran this

> file on the NT PC's who's browser's crashed -

> Hey Presto! They did crash no more...


It sounds like a version of the Flash ActiveX control is causing the NT

problem (or less likely a bad installer of the control on the Web). If

anyone comes accross an NT that is crashing then get the version number

of the OCX, remove it from the folder as below and go to MM to

reinstall. To verify whether it is the OCX that is causing the problem

remove the new OCX version and replace it with a copy of the old one

then close IE and then reopen IE and test. If it crashes again then that

version of the OCX is the culprit and we can set the HTML code to

replace that version (maybe only as a test page). If the old version

works when reinstalling it then the installer was faulty.


What is the version of the ActiveX control that is now installed.

Probabbly at C:/Windows/System32/Macromed/Flash/SWFlash.ocx

Right click and select Properties > Version to get the number.


If you delete this file and go to MM to reinstall do you get the same

version? 

And does it crash after the Web reinstall?


-- 

Coming Soon    Flash 4 Web Animation F/X and Design

  http://www.amazon.com/exec/obidos/ASIN/1576105555/flashcentral

-----------                               -----------------------

John Croteau

croteauerols [dot] com (mailto:croteauerols [dot] com)

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