uk-netmarketing Archive (2011-2015)

This may be a naive question to ask but it wouldn't be the first time.

 

Is there an industry "rate" for the kind of support that Ty describes below?

 

Cheers,

 

Paul 

Paul Lock

01453 760271

 <http://www.epicado.com/> http://www.epicado.com

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From: uk-netmarketing-bounces at mm.chinwag.com
[mailto:uk-netmarketing-bounces at mm.chinwag.com] On Behalf Of Ty-John Roberts
Sent: 25 April 2012 09:34
To: uk-netmarketing
Subject: [uk-netmarketing] SLA

 

HI All

 

Thanks for all the suggestions about project tracking software. 

 

Have another question for you

 

Whats the minimum you amount of time you would allocate to a client in an
SLA where they have a number of sites which you support?

 

I was thinking 1/2 a day per site, so a client with four sites would pay 2
days per month, which would cover any type of request inside or outside of
project scope. 

 

Your thoughts pls?

 

Thanks

 

ty

 

 

 

 

 

 

 

Ty-John Roberts

Creative Director

www.addicted2tv.com <http://www.addicted2tv.com/> 

ddi: 01279 444040

http://www.linkedin.com/in/tyjohnroberts

 

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