UKNM: A Web site that really works...1800flowers.com

[Leslie Bunder]

Anyone else try 1800flowers.com  apart from the fact that it has an

excellent ordering system,  you can go online and into a live chat with

a customer services person.


Excellent way to deal with "where is my order" instead of phoning them

up or even sending an e-mail, as you chat live and they answer straight

away.


Sure beats sending an e-mail and waiting ages for someone to get back to

you.


They seem to have got the idea of electronic customer services well and

truly worked out.


Leslie

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Leslie Bunder, technology writer

Teletext on the Web

e-mail:

LBunderteletext [dot] co [dot] uk

tel: 0171 386 3667 (UK)  +44 171 386 3667 (outside UK)

mobile: 07010 701967 (UK) +44 7010 701967 (outside UK)

web: www.teletext.co.uk

post: 101 Farm Lane, Fulham, London SW6 1QJ, UK

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