RE: UKNM: Ecommerce Xmas

[Mario Tilney-Bassett]

Fair play to Argos for their honesty...as long as the site actually does

re-open for business!


I have no problems with sites shutting - the equivalent of a cyber-lunch

time perhaps - as long as it's clear when they re-open.


I'm sure the designers could do some sort of funky clock that shows hours /

minutes till re-opening...


Externally, even an unplanned closure still looks like its part of the

schedule...


(and yes, I know online stores are meant to stay open 24 hours, but

personally I'd rather a store that was actually open for business for half

that time, than was open all the time but impossible to use)

  

Mario Tilney-Bassett

Project Manager, Online Events & Marketing

Sportal


-----Original Message-----

From: Sam Michel [

samchinwag [dot] com (mailto:samchinwag [dot] com)

]

Sent: 13 December 1999 11:37

To:

uk-netmarketingchinwag [dot] com

Subject: UKNM: Ecommerce Xmas



I don't think anyone has posted this on the list...did anyone see the front

page of Argos'  website last week, they basically said due to the volume of

orders they'd had to shut the site so they could ensure the orders placed

could be delivered in time.


Good policy or commercial suicide?


I liked the fact they were being upfront and honest, unusual for such an

established brand online perhaps?


I did check the site this morning but http://www.argos.co.uk was giving me a

DNS error...oops.


Toodle Pip


Sam 



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