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Subject: RE: UKNM: AbbeyNational.com
From: Matthew Turvey
Date: Tue, 19 Dec 2000 12:30:52 GMT

Totally agree with these sentiments. Been a happy AN customer for about 10
years but their online offering is actually making consider moving my

Incidentally, went to an RNIB presentation about Internet Accessibility and
they are using AN's web site as a prime example of bad web site design (for
accessibility) - and demonstrate how badly designed it is by showing the
homepage through lynxview:

Imagine *hearing* that page...

> -----Original Message-----

> if anyone one on this list knows the people responsible for the
> aberation that is www.abbeynational.com , then please please please
> can you tell them to DO SOME FRIGGING USER TESTING

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