not smiling with Smile

[Leslie Bunder]

anyone else have problems trying to open an account with Smile, on the one

hand they say they will open an account for you within a day subject to

credit checks/approval and on the other hand, they have now taken over six

days to either confirm whether or not I can open an account with them!


here's the e-mail I got from them on 1 Feb...


16:41h 01 February 2001

Dear MR BUNDER


Thank you for your application to open an account with smile. Unfortunately,

it is going to take longer than we thought to process all the information.

Our aim is to have our decision to you within 1 working day.


Please accept my apologies for this delay. I promise that we will send a

message with our decision to your mailbox as soon as possible.


Phil Garlick

smile

Ref: XXXX


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Leslie Bunder, Content Partner Manager

Entranet

Email:

Leslie [dot] Bunderentranet [dot] co [dot] uk

Tel:	07799 710831

Web:    www.entranet.co.uk


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