Re: UKNM: Email autoresponders: effective or offensive?

[Jonathan Lumb]

Well, when I get one from Network Solutions or UUNET and it doesn't have a

time limit on it, they may as well not bother, unless it's got a ticket

number and some priority contact info in it. However, if it promises 24

hour response then it's nice to receive as it provides ammunition against

against the company should they fail to respond.


jonathan lumb // creative director // sensei.co.uk



On Thu, 6 Jan 2000, Sean Phelan wrote:


: Any thoughts from all of you? Does an email autoresponse give you a

: sense that your enquiry has been received, is being taken seriously

: and is going to be answered, or are they just annoying quasi-junk mail?

: 

: Thanks all

: Sean



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