UKNM: Call Back Buttons

[Mike Grenville]

 > I believe someone from RealCall is on this list.

indeed there is... and I must correct Phoneme's PR company

Gnash "first" claim since this was certainly Realcall.


 > a 'call-back' button, ... an excellent idea.

 > ...instead of waiting for a reply to my e-mail.


as well as 40% of emails not being answered about 10% of

people who ring call centres give up before reaching an operator.


 >The main drawback of this technology is that two phone calls have to be

 >made (1st to the site owner, and 2nd to the punter)


Actually Realcall, to my knowledge, are the only ones offering the Alert

service that delivers the punter's details for site owner to call back

themselves.

you can try the demo button <http://www.realcall.net/rcalert.ihtml>


Try it out free. We have no set-up or monthly service charges

and you can set up an account online. Drop me a line and

I'll even add some free call credit to members of this list.


Mike Grenville

RealCall - Callback solutions for Web, WAP & Digital TV

<http://www.realcall.com>

Tel: +44 (0)207 233 9733



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