RE: UKNM: Poor web site design

[Cait Hurley]

Usability experts.


People who actually listen to users, not Account managers.


> -----Original Message-----

>

From: ownerchinwag [dot] com [ownerchinwag [dot] com]On">mailto:ownerchinwag [dot] com]On Behalf Of Ray Taylor

> 

>

From: John Braithwaite <JohnBGBGdirect [dot] com>

> >Example of a poor site - www.waterstones.co.uk - how can a 

> company that

> >has re-designed a site three times in six months still get it so

> >painfully wrong?? (Poor use of colours, frames and brains).

> 

> The question of good vs bad web site design comes up more often than

> anything else on the list, but the thing that I find lacking in the

> discussion is any question of objective criteria, methodology 

> for assessing

> web site effectiveness, or substantial research on the subject.

> 

> All we get is "I like this", "I don't like this", (obviously 

> from people "in

> the know" rather than potential customers).

> 

> Everyone has an opinion. Who's got the facts?

> 

> Ray Taylor


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