RE: UKNM: Poor web site design

[Matt Jones-ONLINE]

> All we get is "I like this", "I don't like this", (obviously 

> from people "in

> the know" rather than potential customers).

> 

> Everyone has an opinion. Who's got the facts?


just so i don't offend Clay -  apart from little uncle Jakob,

(http://www.useit.com)


a great place to start is:

http://usableweb.com/index.html



also jared Spool has some work on this, based on case studies:

http://www.webreview.com/wr/pub/web98east/23/spoolx.html



webreview have an extensive hub at

http://webreview.com/wr/pub/Usability


and... mixed opinions of this agency.com project to measure "web-site

effectiveness"

http://www.immersibility.org/

which funnily enough chruns out graphs resembling agency's compass logo in a

nice bit of subliminal marketing.....


jones out xx 

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