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Subject: Re: UKNM: Poor web site design
From: Stefan Magdalinski
Date: Wed, 28 Jul 1999 14:22:41 +0100

Jo Chipchase wrote:
> Ray Taylor wrote:
> >The question of good vs bad web site design comes up more often than
> >anything else on the list, but the thing that I find lacking in the
> >discussion is any question of objective criteria, methodology for assessing
> >web site effectiveness, or substantial research on the subject.
> >
> >All we get is "I like this", "I don't like this", (obviously from people "in
> >the know" rather than potential customers).
> >
> >Everyone has an opinion. Who's got the facts?
> I agree. If you asked Joe Public to assess some of the websites criticised
> on this list, I'm sure the feedback would be entirely different. Issues
> such as the pixel size of frames and the RGB background colour of certain
> pages would be unlikely to come into it...

They'd say 'I can't work out how to navigate this' or 'that text is
illegible', but the causes and results would be the same...

at least for those of us for whom usability is paramount.

Stefan Magdalinski mobile:07931 376142
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  Re: UKNM: Poor web site design, Jo Chipchase

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