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Subject: UKNM: impenetrable front ends
From: Matt Jones-ONLINE
Date: Fri, 30 Jul 1999 16:32:11 +0100


BT has been testing its interactive services with consumers in its ADSL
trial in West London.

At least one of those taking part, Rupert Goodwins of IT Week, prefers the
plain old Internet just speeded up and always on and says he never used the
BT services:

"By all accounts nobody else on the trial bothered much either. BT provided
a cumbersome and impenetrable front end to a selection of mediocre content
and unreliable services that illustrated only quite how good the unadorned
Web is for delivering exactly what you want with the minimum of fuss," he
said. "

dunno if uncle rupert is a typical user - anyone involved in the design of
content for the adsl trials want to reply or have any trial findings???

jones xx
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  RE: UKNM: impenetrable front ends, Robert Hamilton (brandwid

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