RE: UKNM: Usage statistics - the truth?

[Mary Loosemore]

Jon, my thoughts on 1)


It depends on who your sharholders are. Family / friendly / employee

shareholders often are concerned with standards and good service, they take

a pride in their product because they are directly involved in it.


Things are vastly different once shares pass into the hands of those who are

not concerned with the business sitself, but with the money it makes. How

many people who have windfall shares actually know what their company does

on a day to day basis - how many even vote at let alone attend the AGM. By

and large people who buy shares in the open market or who invest pre-IPO are

only after one thing - money; whether it be dividend or capital gain on sale

of their shares. Producing this money and remaining attractive on the

stockmarket and so to maintain your valuation and market confidence etc

traditionally requires the company to be profitable. And profit is most

easily achieved (in the short term) by "cost efficiency" - which translates

as a compromise (not the right word, but i hope youget the gist) between

top-quality/best of the best/the ideal and price.


Mary


-----Original Message-----

From: Jon Curnow [

joncurnow [dot] org (mailto:joncurnow [dot] org)

]

Sent: 24 October 2000 16:31

To:

uk-netmarketingchinwag [dot] com

Subject: Re: UKNM: Usage statistics - the truth?



I don't want to comment on specific companies here because I work for the

company that owns I/PRO.  Also, I haven't been following the thread in great

detail but I would like to ask two questions:


1) Why does satisfying shareholders mean a worse service than a

non-profit-making company? Isn't the best way to satisfy your shareholders

by delivering a top-quality, reliable service?


2) Can't anybody, anywhere in the world, with the right software perform log

analysis?  If the apprioraite industry standards exist then surely your

choice of log analysis provider comes down to old fashioned things like

service and not down to being the only provider in the market.


--

Jon

Just my opinions; my employer doesn't want them



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