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Subject: RE: UKNM: Loyalty points
From: Lee Rickler
Date: Thu, 9 Sep 1999 09:24:22 +0100

On djindex.com we have a great loyalty scheme.

Return to the site often and you will get free fun, enjoyment, fresh sounds, information .... yadda yadda .... Call me old fashioned but isnt that what it's all about ?

Lee
---------- Original Message ----------------------------------
From: Sanjay Mazumder <sanjay-mazumderatcredo-group [dot] com>
Reply-To: uk-netmarketingatchinwag [dot] com
Date: Wed, 8 Sep 1999 13:17:55 +0100

>I think the general thing is that its only worth it if you make many
repeat purchases. That's why Tesco, Sainsburys etc have been so
successful with their loyalty cards, since we all have to buy food all
the time.

On the other hand credit card loyalty points are completely useless -
hence the success of cash back cards from Alliance&Leicester, Amex Blue
and now Morgan Stanley Dean Witter.

Loyalty on the net is another level - sites must drive loyalty to
generate repeat visits and repeat purchases. How this is done is not
yet clear. Maybe loyalty should be in the form of 'cash back' or 'money
off' idea.



Tel. +44 171 549 4949
Fax +44 171 549 4950
Mob. +44 7803 123 520
http://www.credo-group.com

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