Webinar: How to manage a crisis on social media
Description
We live in an age when the most seemingly insignificant event can go viral within minutes and when brand reputations are increasingly at the mercy of social media.
As the nature of social media crises have subtly changed over the past year, managing them has become ever more complex. Effective management requires a coherent strategy across the business and a focus on the detail.
This must attend webinar will bring together a dynamic panel of experts from across the social media spectrum to discuss these challenges and use recent case studies to identify best practice.
With a truly interactive format there will be plenty of opportunity to pose questions and debate with the experts, including Bian Salins from NOW TV; Nick Sharples from Twitter monitoring specialists CrisisVu; Katy Howell from social media strategy consultants Immediate Future; and Our Social Times’ Luke Brynley-Jones
