Re: UKNM: Nokiagame - how not to manage your PR

[Ashley Pomeroy]

>>>>pants<<<<


On the subject of pants-ness, I have been trying to apply for Barclays

online-banking facilities of late. Everything is fine until a page which

asks for my date of birth, and present me with a nine-character text entry

box, with no examples. No matter which combination and order of numbers,

letters, punctuation symbols and smells I enter, the form returns an

error.


Which I cannot tell them about, as there is no way of emailing their

customer support team - the only mention of email on the entire .co.uk and

.com sites involves signing-up for Barclays hotmail-esque email

service. And I am *not* telephoning them, as I will be put through to a

drooling idiot who will probably be unaware that Barclays has a website.


In effect, there is a problem, but they don't know about it, and there is

no way of telling them. Yet, some people must be able to apply, surely?


-

"In the land of the blind, the blindest man is king"

Ashley Pomeroy -

arpslab [dot] org

 - http://www.ashleypomeroy.com/


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