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Subject: Re: UKNM: are .com domains necessary for startups?
From: Ray Taylor
Date: Fri, 6 Oct 2000 12:53:39 +0100

Darren Baxter <darrenattelco4u [dot] net> ask:

> I believe, ideally you should have a .com, .co.uk and a .net - but does it
> really matter?

Domain names are now inextricably linked to brands, to the point that if you
want to launch a new brand or business, you have to check the domain name
availability, along with the company name, trademarks, etc. Having gone
through the process just over a year ago, I can't see that it's a problem to
anyone prepared to put some work into it.

If you want to launch a football site called Soccer Net, you are a wee bit
late. You could always go for www.welikesocceralot.net , if you want to be
me-too number 9,000,000. Why bother?

I think the best example of me-too-ism was www.trrravel.com which was
advertised about a year ago on rail posters. No prizes for guessing where
they are now.

If you are going to launch a new service, think carefully about the service
you are planning to offer, and try to come up with a name that is brandable
and check as you go along, availability of domain names. It takes a bit of
imagination and a lot of work.

> As dot coms have become established, more being registered daily, it's
> becoming nearly impossible to come up with a snappy, memorable domain
name.

Not so. Only the obvious ones have gone. A bit of imagination will produce
something memorable. As an example, if you wanted to launch a Japanese food
delivery service, a quick search shows that kagamusha.com and .co.uk are
available (though no doubt some film buff will tell me I've spelt it wrong
or that in Japanese it means smelly grub). But the point is, if you can't
think beyond sushi.com or letsbuysushi.com, then you are approaching it the
wrong way.

Don't worry if you can't get your brain cells working the right way. There
is a simple solution to creative block. Get all of the people involved in
the project together in a room, preferably standing up, take a flip chart or
white board and coloured pens, and brainstorm. Ask everyone to think of the
values you are trying to create in the new brand and shout out the words
that spring to mind. Write then ALL down without comment, and don't allow
any discussion. When you have run out of space, or words, then discuss which
words are most apt and circle them. Then narrow down to a smaller number
until you end up with what is, in effect, the essential brand values you are
looking for. Don't do anything else with them yet.

Then do the same thing but this time ask people to come up with actual names
for the new brand (while the values are still fresh in their mind). Again,
just write quickly and make no comment at all. Ask people to shout out the
names however stupid they think the names might be. Again, go through the
narrowing down, crossing out, and drawing connections bit. Only then should
you worry about domain names, and clearly lots of things get ditched at this
stage. But play around with what's left and you should end up with some good
alternatives.

Ideally, you should end up with a word that can generate an image, eg a
close look at www.eyeconomy.com will reveal that the logo consists of a
stylised eye. Whether you like our logo or not (We didn't design it, a
design agency, Antics, did) it is easier to remember the name because of the
image (brand) - that's how human memory works.

Brainstorming is a simple management tool. Costs nothing, guaranteed to
produce results. Only two rules: (1) no comment or discussion, and (2) write
EVERYTHING down (in short). It's sometimes handy to get an outsider in to be
in charge of the pen. Brand consultants charge �100,000s for this service.

Ray Taylor


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  UKNM: are .com domains necessary for sta, Darren Baxter

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