FLASH: Installation failures

[William Skyvington]

Failure #1

----------

As an ordinary Mac user of Flash 3, I imagined it would be simple to

purchase and download a Flash 4 upgrade. When my poor little modem finally

delivered the goods, last weekend, I was disappointed to discover that the

installer refused to believe that Flash 3 was present on my machine. A kind

individual at Macromedia named Margaret informed me that this was a bug in

their distribution, and she advised me to download the trial version.


Failure #2

----------

I assumed she meant the trial version of the upgrade. When my faithful

little modem finally downloaded this new version of the Flash 4 upgrade, my

Macintosh quit and told me that a type 3 error had occurred. Margaret

informed me that she meant the trial version of the full Flash 4 product.


Failure #3

----------

When my tireless little modem finally got hold of the trial version of the

full Flash 4 distribution, my Macintosh quit and told me that a type 1

error had occurred. At that point, Margaret gave up, and told me she would

be handing over my case to her QA colleagues. So, I'm still waiting...


Another (OT) installation failure

---------------------------------

Thinking that everything might fall magically into place if only I replaced

my Mac OS 8.5 by the new 8.6, I asked my stoic little modem to download the

tons of upgrade files. The Apple web center expected me to know which kind

of English is  spoken by my existing OS 8.5. American English? English

English? Or International English? Considering that I'm neither American

nor British (I'm merely an Australian expatriate in France), and that the

installation manual of my OS 8.5 was printed in the Republic of Ireland, I

concluded naively that maybe my system used International English (whatever

that might mean). Many hours later, my exhausted little modem had lined up

all the twelve components of OS 8.6 on the desktop of my antiquated Power

Macintosh 8500, and I was ready to start the installation process. Would

you believe it, the silly bastard (I'm referring to the installer software)

informed me that it could no further, because it had detected that my

existing OS 8.5 was *not* genuine International English! Jeez, it wasn't

even capable of telling me what sort of English my current system is using

(I still don't know), let along saying something reasonable along the

following lines: "For the moment, mate, your OS 8.5 uses an exotic pidgin

English dialect spoken in the New Guinea highlands, but I'm going to give

you an 8.6 in International English, whether you like it or not." Instead

of that, it just hung up on me.


Will things get better once we reach the year 2000?


Sympathize with us,

William and his courageous little modem

 

________________________________________________________________

William Skyvington    vox: (33) 0476360762

Gamone                net:

skykyxar [dot] fr

38680 Choranche       web: http://worldserver.oleane.com/william

France


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