UKNM: Fulfillment hell, epilogue

[Peter Borg]

Not wishing to continue the thread of HMV bashing, but....


I went to HMV as it was the only well-known site I could find that

had all the discs I wanted. 


After more than six weeks, still no result, so I cancelled the order,

trawleda couple of other sites, and in the end ordered from Chaos

Music in Australia.


The discs arrived yesterday, five days after placing the order,

delivered internationally, more cheaply than from HMV, and through

customs without a hitch.


Other major players, e.g. Virgin, Amazon or CDNow, didn't even list

the discs I wanted.


It seems very odd that I can fulfill an order myself in five days yet

it took HMV more than six weeks apparently to do nothing.


If this is the kind of "service" offered then it won't be a suprise

if people switch off to shopping online. 


I suppose if online services are bad enough, people will visit

high-street stores, or is this just too cynical of me?


In this situation I'd much rather shop online, especially if what I

want is not particularly mainstream, or is likely to be low stock.

Saves me having to keep going back to the store.


Peter.


__________________________________________________

Do You Yahoo!?

Yahoo! Photos -- now, 100 FREE prints!

http://photos.yahoo.com



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 the UK's totally managed affiliate marketing solution.

 ukaffiliates.com >> the net.working

 http://www.ukaffiliates.com /

salesukaffiliates [dot] com (mailto:salesukaffiliates [dot] com)

 telephone: 020 7691 1880 / fax: 020 7691 1881

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  To unsubscribe or change your list settings go to

http://www.chinwag.com/uk-netmarketing or

helpchinwag [dot] com