UKNM: Good service / bad service

[Ray Taylor]

And the moral of all this Tesco Direct / Iceland / Waitrose / Jungle /

Marbles hate mail is as follows:


1. Get customer service right but don't expect any thanks (except the Tesco

plus from Geoff )

2. Get it wrong and expect at least 800 other people to know about it PDQ

3. All email discussion groups eventually degenerate into general moaning

and groaning about "bad service" because if you tried talking about it in

the pub, you'd end up drinking alone.


>My Tesco order arrived exactly halfway in the delivery window.  He even

>carried it into my kitchen.

>I spent less than normal as I didn't impulse buy (7 kilos of pistachios).

>My only complaint is that he didn't cook my dinner.

>

>Geoff Inns


I have a similar complaint about condomania :-)


Ray Taylor

Look out for the rebranded, repurposed and generally much more sexy

eyeconomy branding - coming soon!


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