Re: [flasher] Macromedia's stupid banner ad policy

[John Dowdell]

At 9:21 AM 3/22/1, Tom Green wrote:

> Is it just me, or do any others find the fact that Macromedia

> sticks ads all over their sites to be seriously annoying.


Hey, if it were up to me.... ;-)


There's not an overall "

wish-sitemacromedia [dot] com

" for site requests, nor

"wish-execs" or such, but there *are* some ways you can get your own

opinions in to the people who make such decisions, thanks:


Newsgroup macromedia.general.website: This is where the website team talks

with their customers. The action's a bit slower since the last redesign,

but this is still the most direct route.

webmastermacromedia [dot] com

 is mostly for broken links, and in reality gets a

lot of misdirected email, but each message still gets read and classified

for action.


Macromedia Customer Service is another route, particularly for a short

"please relay my request" type of call... these frontline folks work hard

and can't change things themselves, but they do help in gauging what's

important to customers on a day-to-day basis. This wouldn't be the best

route, but could help if you really want to hammer the message home.


Product wishlists aren't really appropriate for this. Trade shows and

conferences are another way to bring it up, but again, these frontline

folks can at best relay word internally.


Thanks!


jd







John Dowdell, Macromedia Tech Support, San Francisco CA US

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