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Subject: Re: UKNM: Credit card fraud
From: Steve Johnston
Date: Thu, 25 Jun 1998 17:02:49 +0100


What did you have to go through with VISA to get your money back?


*********** REPLY SEPARATOR ***********

On 25/06/98, at 11:31, Alex Balfour wrote:

>At 17:01 24/06/98 +0100, Steve Johnston wrote:
>>Nope, and I will be astonished if you manage to get any examples.
>>If in the unlikely event that you do, however, ask the following
>additional question:
>>"Did the consumer actually suffer a personal financial loss as a result?"
>>How about real examples when the transaction was insecure?
>fow what it's worth I was blaze (accent not rendered) about credit card
>fraud until disingenuously named "Internet billing company" removed 250
>pounds from my VISA account in amounts of around 8 dollars a time over a
>two month period. I assume this was the result of an insecure transaction
>(I know I made one or two last year). I got the money back from VISA,
>largely I suppose because it is unwilling to make a song and dance about
>card fraud.

Steve Johnston
Director of Development
IMRG (Interactive Media in Retail Group)

Stonecutter Court, 1 Stonecutter Street
London EC4A 4TR, UK
Tel: +44 (0)171 303 6603
Fax: +44 (0)171 303 5881
Personal No: +44 (0) 7050 6050 33
E-mail: steveatimrg [dot] org
The IMRG is the best source of commercial
advantage for retail in the 4th channel

  Re: UKNM: Credit card fraud, Alex Balfour

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