uk-netmarketing Archive
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Subject: | Re: UKNM: Site Inspection |
From: | Ian Fenn (Chopstix) |
Date: | Wed, 15 Mar 2000 15:07:28 GMT |
At 12:18 PM 3/14/00 +0800, Elen wrote:
>thanks ray - we actually do that already in our fulfillment box each week
>where we anonymously test out levels of customer service...
Call me pedantic, but you don't seem to do all of what Ray suggests. Don't
you simply attempt to order an item? You don't send it back, etc, as he
suggested.
In any case, I think Ray was suggesting that this ought to form part of a
site review. I agree. I also feel that off-line marketing of a site should
also be considered.
Like I say, if you need a writer... :-)
All the best,
--
Ian Fenn
http://www.chopstix.net/
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Replies
Re: UKNM: Site Inspection, Elen Lewis
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